Chris is a Director of Professional Services for SP6, specializing in Splunk Architecture, Administration, and data input, with strong expertise in IT Ops, e-Commerce, and Applications Administration. Chris has vast experience in implementing ITSI in large-scale environments and is considered an expert in service decomposition. He has consulted with clients in the financial services, insurance, SaaS, telecommunications, retail, & healthcare industries. Chris’s certifications include Splunk Certified Consultant ll, Splunk ITSI implementation accreditation, Splunk Certified ITSI Analyst, and Splunk Certified, Administrator. Prior to joining SP6, Chris was a Splunk Administrator for a large retail company, utilizing Splunk for e-commerce and application monitoring. He expanded Splunk from a specialty tool used by a few people, to consistent monitoring of 1500+ hosts and full end-to-end business processes, used daily by 100+ development, support, monitoring, and operations staff.